Most Innovative Solution for Customer Service Award

20th APR 2018

Recently, Hubtype was awarded the title of the “Most Innovative Solution for Customer Service” by Sellbytell during the 2018 eShow Barcelona edition.

The eShow, which has become the largest fair of eCommerce and Digital Marketing in Spain, hosts a variety of parallel activities. This years Barcelona edition unveiled the latest news and trends that are currently revolutionizing the world of digital business.‍

Hubtype awarded most innovative solution for customer service

Hubtype was recognized amongst these top innovative companies highlighted in the digital news.

Since our launch, we at Hubtype have been committed to improving interaction between brands and their clients. We do this by creating tools that allow companies to build chatbots that facilitate the implementation of instant messaging as a communication channel for brands.

The Hubtype team aims to help the world of commerce transition into one that can be reached in infinite ways as customers demand quicker technical interactions available 24/7.

Hubtype users have all the tools they need to provide optimal customer service through their designed chatbots with features like metrics, CRM integrations, suggested replies, AI and so on. Hubtype facilitates the implementation of chatbots with the tools necessary to organize, manage, delegate, and track the incoming flood of instant messages.

Our products (Hubtype Bots and Hubtype Desk) will allow for better management of your customer experience and expectations through the seamless switch from human agents to chatbots and vice versa as needed. Through these products you can create a fluid and personalized experience for your customers while generating business by automating tasks and creating interactive services.

For more information on how to request a free guided demo contact our team here.

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