Automate over 70% of customer inquiries, even the most complex ones

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Scale complex use cases on messaging apps

Hubtype in action

Watch how users complete self-service transactions in under 2 minutes

Hubtype in action

More than a chatbot

Join the leaders of the skies with Hubtype

Thanks to Hubtype’s conversational apps technology we were able to automate complex use cases like adding a bag to a booking. What used to be a costly support ticket is now an automated upsell!

-John Leighton, Customer Management Director

Breakthrough improvements in 24 months

5%-> 63%

Cases handled in chat & messaging

95% -> 37%

Cases handled in the call centre

30% -> 68%

Cases solved by automation

96%

Customer satisfaction

Hubtype's Success Stories

Oct 23, 2024

Learn how in under 2 months, Wizz Air turned its chatbot into a world-class customer service experience

Now handling over 250,000 queries a month and drastically reducing call centre volume, Wizz Air is blazing a trail toward 90% automation.

Jun 27, 2024

How a low-cost airline achieved record growth with automation and WhatsApp

Discover how, within just one year, one of Europe’s leading low-cost airlines increased the number of cases solved by automation from 30% to 68%, reduced call centre volume by 28%, and elevated customer satisfaction to 9.6

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