Conversational CX Platform
Reduce tickets and decrease costs with powerful automation that goes beyond chatbots.
About Hubtype’s conversational CX platform
Hubtype’s Conversational CX Platform automates customer service, allowing customers to reach out and get assistance whenever they need it, without waiting in line. Whether it’s through bots or agents, Hubtype ensures instant responses and smooth transitions. With our platform, businesses can scale support operations while maintaining a personalized experience that drives efficiency and customer satisfaction.
Why choose Hubtype
as your partner for better CX
With Hubtype’s platform, you can deliver end-to-end conversational experiences designed to automate even the most complex use cases. You’ll choose a platform that integrates across all messaging and chat channels—from WhatsApp to web - with powerful webviews. Design once, deploy everywhere. Reduce costs, boost customer retention, and accelerate automation for a stronger CX strategy.
Reduce Costs & Scale Support
Automate 98% of customer queries to reduce call center costs and scale support operations without hiring additional staff.
Improve Response Times & Efficiency
Use automation and AI to speed up responses and resolve issues faster, improving agent productivity and reducing customer wait times.
Integrate Quickly & Maximize Existing Tools
Hubtype integrates easily with your current systems, letting you use your existing tools without disruption, and improve workflows immediately
Handle Complex Customer Interactions
Automate even the most complex workflows, from order tracking to service requests, so you can manage high volumes with fewer agents.
Drive results with Hubtype
Hubtype helps businesses reduce support costs, improve response times, and increase customer satisfaction. Our clients have automated over 80% of customer inquiries, freeing up their teams to focus on more critical tasks. Here’s how Hubtype delivers measurable business impact.
Reduce operational costs by 30% through automation, eliminating the need for manual intervention and optimizing resources.
Handle 60% more inquiries without increasing resources, enabling rapid scale with Hubtype’s automation and multi-channel support.
Automate 85% of routine queries, empowering agents to focus on high-value interactions and reducing the volume of basic inquiries.
Increase agent efficiency by reducing handling time by 40%, while improving first contact resolution to 81%, boosting operational performance.
Boost conversion rates by 3x compared to traditional channels, with 90%+ open rates and 50% response rates, driving higher customer engagement.
Let’s create your next-level
customer experience
Discover how our platform can help you scale customer service, reduce costs, and improve satisfaction.
