Turn WhatsApp into your highest-performing customer service channel
Automate and scale end-to-end WhatsApp experiences with AI chatbots and smart flows.
Automate any use case on WhatsApp
Turn WhatsApp into a business channel that works smarter. Automate conversations across the entire customer journey from first contact to post-sale support. Hubtype helps businesses improve customer experience, increase conversions, and reduce costs without adding extra complexity.
Turn WhatsApp into a high-converting marketing channel with AI-driven automation. Deliver personalized promotions, reminders, and recommendations at the right time - on the app your customers use most. With open rates up to 98% and click-through rates 5x higher than email, WhatsApp automation drives real business growth.
Turn WhatsApp into a high-converting sales channel. Automate lead qualification, personalize recommendations, and complete transactions—all within a single conversation. Hubtype helps businesses close deals faster, increase order values, and create a frictionless buying experience.
Automate customer service on WhatsApp to reduce costs and speed up resolutions. Answer common questions instantly, deflect calls, and enable AI-powered self-service. When human support is needed, transfer customers without disruption.
An end-to-end
customer journey
inside WhatsApp
Most businesses treat WhatsApp like a call centre, but customers expect more. They want to reschedule flights, approve transactions, and complete purchases—without apps, emails, or calls. Hubtype makes it secure, automated, and seamless, turning WhatsApp into a real customer service and sales channel.
Attract
Use targeted promotions, personalized offers, and interactive ads to bring customers into WhatsApp.
Assist
Enable product discovery with interactive catalogs, personalized recommendations, and AI-powered pre-sales assistance.
Convert
Use Webviews to let customers browse products, select options, and complete purchases—all without leaving WhatsApp. Facilitate one-click payments, cart recovery nudges, and secure checkout inside the conversation.
Support
Enable self-service with Webviews for order tracking, returns, and appointment modifications—all inside WhatsApp. Deflect calls and automate FAQs while offering an easy transition to human support when needed.
Retain
Run personalized re-engagement campaigns, loyalty programs, and proactive support to drive long-term relationships.
WhatsApp is where
customer conversations happen
Customers expect to engage with businesses on WhatsApp because it’s fast, convenient, and personal. These numbers show why the future of customer experience is happening here.
3.2 billion users WhatsApp is projected to reach this milestone by 2025, making it the world’s most popular messaging app.
Have made a purchase after chatting with a brand on WhatsApp, proving that conversations drive conversions.
prefer messaging businesses over any other channel because it’s faster, easier, and more convenient.
Turn WhatsApp into a business powerhouse with the right automation partner
Most businesses use WhatsApp, but not effectively. Rigid chatbots and manual workflows add friction instead of solving problems. Hubtype changes that. We build custom automation that lowers costs, simplifies operations, and delivers effortless customer experiences that drive real results
Go beyond basic chatbots with AI that actually solves problems
Save money and time by automating conversations at scale
Connect with your existing systems—no messy workarounds
Make WhatsApp more interactive with app-like experiences
Remove friction, ensuring quick and easy access to the products or services they need
Handle more requests without adding headcount or sacrificing quality
Increase conversions, resolve issues faster, and reduce support costs
Hubtype + WhatsApp powering smart solutions
Integrate with your tech stack
Hubtype integrates seamlessly with your tech stack, giving you all the benefits of our next-generation automation without having to change your existing technologies. We integrate with your CRM, helpdesk, Data analytics, CMS or existing AI.
Security for companies
and customers
Partnering with Hubtype helps clients save time, reduce data breaches, and avoid penalties. GDPR is the strongest global data protection regulation, and we ensure businesses stay compliant with privacy standards, meeting local requirements no matter where they operate. This minimizes legal risks and builds customer trust.
This certification stands as a testament to our unwavering dedication to ensuring the highest level of security for our clients. We continue to uphold our commitment to providing a secure environment for seamless and confidential interactions.
WhatsApp drives higher engagement, lower costs, and faster resolutions.
But only if it's done right.
Partner with Hubtype to make it happen.
