Automate over 70% of customer inquiries, even the most complex ones

Companies that trust Hubtype to transform their customer experiences

Hubtype in action

Watch how users complete self-service transactions in under 2 minutes

CLIENT’S TESTIMONIAL

Thanks to Hubtype’s conversational apps technology we were able to automate complex use cases like adding a bag to a booking. What used to be a costly support ticket is now an automated upsell!

John Leighton

Customer Management Director, EasyJet

Drive results with Hubtype

63%

starting from 5%

Cases handled inchat & messaging

37%

starting from 95%

Cases handledin the call centre

63%

starting from 30%

Cases solved by automation

37%

Customer satisfaction

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work for you?

We can show you examples tailored to your specific needs or share results from our recent collaborations.

Success stories

Interactions Automated

How Wizz Air transformed customer service with automation in just 8 weeks

Wizz Air partnered with Hubtype to automate 70% of queries, reduce call centre volume, and handle 250,000 interactions monthly.

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How a low-cost airline achieved record growth with automation and WhatsApp

Hubtype helped a leading European low-cost airline increase automation from 30% to 68%, reduce call center volume by 28%, and achieve a 9.6 customer satisfaction score.

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Call Deflection

How Multiasistencia adds value to customer service interactions?

Discover how Multiasistencia improved customer service and increased agent productivity.

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Taking the stress and cost out of roadside assistance

Hubtype helped one of Spain’s leading insurance companies automate roadside assistance requests through WhatsApp.

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Higher Engagement

More communication and less formality has a real business impact

Bankia streamlines customer support for complex loans and mortgages with WhatsApp.

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