Instant messaging apps are the most used nowadays. Let your customers reach you through them.
Make better decisions
Use data to understand why your customers are contacting you.
Take advantage of realtime reporting, with customizable KPIs, and intuitive charts, to maximize engagement throughout the whole sales process.
Help customers faster
Get a chatbot up and running in minutes so customers can get instant answers from you 24x7.
Delegate sensitive conversations to your human agents for the best user experience.
Improve your customer service efficiency by 80%
$4M / year cost
$800K / year cost
Meet our products
Automate 80% of your requests. Provide 24x7 self-service and let Bots handle the FAQs
Customer Service through instant messaging apps
You can use Desk and Bots independently; however, they play nicely together. Let your chatbots take care of the most frequent requests, so your agents have more time to deal with the users that need it most.