Chatbots can be very useful for individuals and enterprises to handle all their customer relationship. Nowadays, a revolution is quietly taking place in the human-computer interaction. The number of bots in the internet is growing making them become effective players of websites and messaging apps while changing the way companies do business.
In this article you will discover how to easily create and add a chatbot to your website using Facebook Messenger. This will allow your customers to interact with your business at any time while benefiting of a pleasant experience. In addition, when leaving the website, they’ll still be able to access or continue the conversation from any device using their Messenger app.
By following these 3 simples steps you will be able to have your chatbot up and running in your website, so let's get started!
The first step is to create and start building a Facebook Messenger chatbot. In Hubtype you can do this from scratch or use a pre-made template to facilitate the process. You can have a look at our previous article to get access to all the details and information you may need to create your chatbot.
Now that your bot is built, you will have to publish it in Facebook Messenger. To do this, simply click on the "Publish" button of your dashboard and among the different channels available select "Facebook Messenger". You will then only have to connect your Facebook account with Hubtype by the clinking in the "Connect Facebook" button.
Up to now the chatbot will be working in your Facebook page solely. You will then have to integrate it to your website by adding the Messenger Chat Plugin. To do so, follow these steps:
1. Whitelist the domain of your website in Facebook
2. Include the plugin in your website
That's it, you're done! Your bot is now fully functional, live in your website and ready to interact with people! As you see building a website chatbot with Hubtype is a fairly simple process that can be done by anyone with some basic tech chops!
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