WhatsApp is a very powerful tool for businesses. It can in fact enable companies to reach an incredible number of users and communicate with customers instantly.
Nowadays, almost all messaging applications propose to integrate bots such as Slack, Facebook Messenger, Kik Messenger, Twitter, WeChat, Line, Skype, Telegram… However, WhatsApp doesn't allow chatbot integrations in its platform yet. Nevertheless, the platform has already changed its Terms of Service to indicate that it will support bots. We expect that in the next months the official WhatsApp chatbot APIs will be released, allowing businesses from around the world to launch their own chatbots.
In addition, WhatsApp is currently testing a solution to connect businesses and their customers directly. WhatsApp Business will be free for small and medium companies but with a paid version for large entreprises.
This imply the imminent arrival of chatbots in this platform and Hubtype will be the first to offer you the ability to integrate your own bot to WhatsApp!
If you have any doubt, please contact us
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You could wait for WhatsApp to come around or build a bot anyway! In Hubtype, you can easily create, build and integrate chatbots to messaging applications and once Whatsapp will support bots, the chatbots you developed with Hubtype will automatically be integrated to this channel with no need to modify the code!