The role of WhatsApp in building better customer experiences
An expert discussion about the impact of messaging on both current and future strategies for customer support, sales, and communications.
What the webinar is about?
Customer expectations are at an all-time high - yet many businesses still struggle with friction-filled experiences that drive customers away. Long wait times, confusing interactions, and disconnected channels create unnecessary frustration.
This webinar breaks down how messaging is eliminating friction, transforming customer experience (CX), B2C communication, and the future of digital interactions.
What you’ll learn
Customer expectations are at an all-time high - yet many businesses still struggle with friction-filled experiences that drive customers away. Long wait times, confusing interactions, and disconnected channels create unnecessary frustration.
This webinar breaks down how messaging is eliminating friction, transforming customer experience (CX), B2C communication, and the future of digital interactions.
Who is this guide for?
This webinar is designed for professionals focused on customer experience, product, and digital transformation, including:
The bottom line
Customer expectations are at an all-time high - yet many businesses still struggle with friction-filled experiences that drive customers away. Long wait times, confusing interactions, and disconnected channels create unnecessary frustration.
This webinar breaks down how messaging is eliminating friction, transforming customer experience (CX), B2C communication, and the future of digital interactions.